Privacy Notice – Impactful Leaders Limited
1. Who We Are
Impactful Leaders Limited ("Impactful Leaders", "we", "our", "us") is a specialist provider of senior leadership assessment and leadership development programmes. We are committed to protecting the privacy and security of your personal information. We are the data controller for the personal data we collect and process.
2. Personal Data We Collect
We may collect and process the following types of personal information:
Identity Information: Full name, title, date of birth, gender.
Professional Information: Current role, employment history, education, qualifications, professional experience.
Assessment Data: Responses to psychometric assessments, 360° feedback, leadership evaluation results, coaching notes.
Contact Information: Email address, telephone number, business address.
Service Delivery Data: Information provided during interviews, coaching sessions, feedback discussions, and programme participation.
Technical Data: IP address, device information, usage data from our website or online tools.
Marketing Preferences: Your preferences regarding receiving communications from us.
We generally do not collect sensitive personal data unless voluntarily provided during an assessment or development activity with your explicit consent.
3. How We Collect Your Data
We collect your data through:
Direct interactions (e.g., when you complete assessments, attend development programmes, or communicate with us).
Referrals from your employer or sponsoring organization.
Assessment tools and platforms we use in programme delivery.
Public sources such as LinkedIn profiles or professional bios.
4. How We Use Your Personal Data
We use your personal data to:
Deliver senior leadership assessments and development programmes.
Provide personalized feedback, coaching, and development plans.
Analyse leadership capabilities and potential.
Communicate with you about services, events, or learning opportunities.
Manage our administrative and operational processes.
Meet legal or regulatory requirements.
5. Our lawful bases for processing include:
Performance of a contract
Legitimate interests
Consent (for specific optional activities such as marketing)
Compliance with legal obligations.
6. Sharing Your Data
We may share your personal data with:
Professional service providers (such as accredited assessors, coaches, facilitators) operating under strict confidentiality obligations.
Technology platforms used for psychometric assessments, virtual delivery, or programme management.
Your employer or sponsoring organisation, but only in accordance with the terms set out in our confidentiality statement (included in our reports).
Regulators or legal authorities where legally required.
We do not sell or rent your personal information.
7. International Transfers
Where personal data is transferred outside the UK or European Economic Area (EEA), we ensure appropriate safeguards, such as standard contractual clauses, are in place to protect your information.
8. Data Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse, including secure data storage, limited access controls, and encrypted communication methods.
9. Data Retention
We retain personal data only for as long as necessary for the purposes stated, typically up to 5 years after service delivery unless a longer retention period is required by law or regulatory bodies.
10. Data Protection Rights
You have the right to:
Request access to your personal information
Request correction or updating of your information
Request erasure ("the right to be forgotten")
Object to or restrict certain processing activities
Request transfer of your data to another provider
Withdraw consent at any time (where applicable)
Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us at clientservice@impactful-leaders.com
Updates to This Privacy Notice
We may update this notice from time to time. The latest version will always be available on our website or can be provided upon request.
Contact Details
If you have any questions about this Privacy Notice or how we handle your data, please contact:
Dr M T Owtram
mike.owtram@impactful-leaders.com
+44 7919 043 360